Most custom modular home builders in the US sell between 8 to 15 new homes a year. What happens when a year like this one comes along where some builders are seeing double the amount of business?
Here are 6 dark clouds that could sink your business in a good year.
2. Failure to Implement New Systems. It’s unlikely that you have had a chance (or the need) to implement any of those fancy-sounding operational acronyms that essentially mean running your business as smoothly and as efficiently as possible. Now it’s time to acquire some of those procedures because in the old days, doing things slowly didn’t matter.
3. Customer Service and After Sale Repair Failures. This is where your popularity becomes a double-edged sword. On the one hand, high demand creates a buzz, further driving demand. The flip-side is that keeping up with that demand is difficult, especially when facing rapid growth. Finding good service techs that can repair problems after the sale is getting tougher every day.
4. Success Spending. It’s tempting to see the orders come in as a sign that it’s time to spend. It’s true that growth requires adding team members and infrastructure, but don’t take it as a license to go on a spend-a-thon. You really don’t need a new Ford 350 or that Bobcat you’ve had on your wish list for years.