This past month, Chick-fil-A quietly opened a location that could reimagine its construction for years to come. The company’s Restaurant Development team spent the past several years looking into modular growth as it explored ways to improve Chick-fil-A’s remodeling and rebuilding plans.
In October, the first location rebuilt using modular construction opened outside of Atlanta in Roswell, Georgia.
With this approach, portions of restaurants are built offsite and shipped to location, where they’re pieced together upon arrival. Chick-fil-A said it’s able to reduce construction schedules for rebuilds and remodels by 6–10 weeks. The benefits are straightforward. But the most notable one might be getting operators and employees back to work. Industrywide, long wait times on redesign projects can lead to turnover and renewed recruitment efforts, which get costly.
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